Welcome to PACMIS (Property & Apartment Management Information System). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, ID number.
• Account Information: Login credentials and user roles (landlord, tenant, agent).
• Financial Information: Payment records, transaction details (Mpesa, bank, etc.).
• Device Information: IP address, browser type, device type, operating system.
• Usage Data: Pages visited, actions performed, system interactions.

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2. How We Use Your Information

We use collected information to:

• Provide and manage apartment services
• Process payments and generate invoices
• Send notifications (SMS, email, system alerts)
• Improve system performance and user experience
• Ensure security and prevent fraud

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3. Sharing Your Information

We do not sell your personal data. However, we may share data with:

• Payment providers (e.g., Mpesa, banks)
• Service providers (hosting, analytics)
• Legal authorities when required by law

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4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access control mechanisms. However, no system is 100% secure.

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5. Cookies and Tracking Technologies

PACMIS uses cookies and similar technologies to enhance user experience, analyze usage, and improve performance. You can control cookies via your browser settings.

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6. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your data
• Withdraw consent where applicable

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7. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

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8. Third-Party Services

Our platform may integrate with third-party services such as payment gateways and communication providers. These services have their own privacy policies.

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9. Children's Privacy

PACMIS does not knowingly collect data from children under 18. If we become aware of such data, we will delete it immediately.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

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11. Contact Us

If you have any questions about this Privacy Policy, contact us:

• Email: info@pacmis.com
• Phone: +254701112069
• Address: Nairobi, Kenya